Discount codes & gift cards

How does that actually work?

How can I use my discount code?

Easy peasy! After clicking "Checkout," you'll see "Discount code or gift card" at the top right of the checkout under your products. Simply enter the discount code and click "Apply," and your discount will be added to your cart immediately.

Can I use a discount code multiple times?

A discount code can only be used once, unless otherwise stated on our website or the coupon. Please note that some discounts require you to reach a minimum purchase amount.

Can the discount code be exchanged for cash?

No, it is not possible to exchange your discount for money.

How long is an In den Olifant gift card valid?

The balance activated on the physical and digital gift card is valid for 365 days or 1 year.

For what amounts can I purchase an In den Olifant gift card?

You can choose the amount yourself from 10 euros to ...

Do I have to spend the amount on the In den Olifant gift card all at once?

The amount on the In den Olifant gift card doesn't have to be spent all at once. The amount spent will be deducted from the purchase price. Any remaining balance remains and can be used later.

Can I use multiple gift cards for one purchase?

Yes, that's possible. In the webshop, you'll need to enter the different gift cards one by one and add them to your shopping cart.

Can I check the balance of my gift card?

Unfortunately, you can't check this yourself. However, please feel free to contact us by email or visit us with your receipt, and we'll be happy to look it up for you.

I lost my In den Olifant gift card. Do I also lose my money?

Have you lost the email for your digital gift card or didn't receive it? Please contact our customer service at info@indenolifant.be , and we'll see if we can resend the information.

Unfortunately, if you lose a physical gift card, you lose the money, just like with cash.

Can I (as a company) order large quantities of In den Olifant gift cards?

Yes, it is possible to obtain large quantities of digital or physical gift cards.

For more information about the possibilities and conditions, please contact us at info@indenolifant.be .

Can I exchange an In den Olifant gift card for cash?

No , the gift cards can only be exchanged in our store in Antwerp and on the webshop for the available products.

Can I return an In den Olifant gift card?

No , In den Olifant does not accept returns on gift cards.

Another question?

Check our FAQ , contact us by email info@indenolifant.be or by phone during store opening hours on +32 (0) +32 3 231 61 14

Contact us